Privacy Policy

Last updated: January 2024

Our Commitment to Your Privacy

At Mind Maali, we understand that your privacy is fundamental to the therapeutic process. This policy explains how we collect, use, and protect your personal information in accordance with professional ethical standards and Indian privacy laws.

Information We Collect

Contact Information: Name, email, phone number, address

Session Information: Therapy notes, treatment plans, progress records

Payment Information: Billing details, payment history (processed securely)

Emergency Contacts: Information for crisis situations only

How We Protect Your Information

• All digital records are encrypted and stored securely

• Physical files are locked and accessible only to your therapist

• Staff are trained in confidentiality and sign privacy agreements

• We comply with HIPAA-equivalent standards adapted for Indian practice

When Information May Be Shared

Information is shared only in these limited circumstances:

With your written consent for coordination of care

Imminent danger to yourself or others

Suspected abuse of children or vulnerable adults

Court order (we will notify you and may contest if appropriate)

Your Rights

• Request access to your records

• Request corrections to inaccurate information

• Request restriction of certain uses of your information

• Receive a copy of this privacy policy

• File complaints about privacy practices

Contact Us

If you have questions about this privacy policy or your privacy rights, please contact us at hello@mindmaali.com or +91 XXXXX XXXXX.